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Subscriptions & Accounts

Manage your BodyHealth account and subscriptions with ease. Learn how to pause, skip, swap, or cancel deliveries and update your account details.

How Do I Adjust My Subscription Delivery Frequency?

You can easily change how often your subscription ships. Here's how:. Log in to your account HERE. Go to Manage Subscriptions. Select the subscription you want to edit and click Manage. Use the dropdown to choose your new preferred delivery frequency

Can I Reschedule My Next Order to an Earlier Date?

Yes! You can either:. Update your processing date yourself in your customer portalor. Reach out to our Customer Delight Team and they will make the change for you. Once updated, we’ll confirm your new order date.

How Do I Join the Loyalty Program?

Create an account HERE using the same email address you used for your orders. 🔐 Please note:If you’ve never created a password, you do not have an account yet — even if you’ve ordered or signed up for emails.

Having Trouble Logging In?

Try these steps:. Clear your browser’s cache to remove any stored data. If you’re on mobile, try switching to a desktop browser. Open a private/incognito window to bypass stored cookies and cached sessions. Still stuck? Contact us and we’ll help you

I Want to Cancel My Subscription

We totally get it — but before you cancel, consider these flexible options:. 1. Downgrade Your Plan:Reduce quantity or switch to single-item orders to better fit your budget or usage. 2. Take a Break:Skip an order if you’re stocked up. No need to can

How Do I Use My Rewards?

Here’s how to redeem your points:. Log in to your account HERE. Click Get Rewards. Choose a reward and click Get Reward. Copy the reward code. Paste it into the discount code box at checkout. Already redeemed but can’t find your code?. Go to Points A

How Can I Edit My Recurring Order?

To update your subscription:. Log in to your account HERE. Go to Manage Subscriptions. Select the subscription you want to change and click Manage. Make your desired edits (e.g., quantity, product, frequency). Click Save Changes.

How Long Will I Get 15% Off My Subscription?

Your subscription discount of at least 15% lasts for the entire life of your subscription — unless you cancel. Every recurring order processes at the same discounted rate you agreed to at sign up.

How Do I Change the Product or Flavor in My Subscription?

Just contact us with your request — let us know:. What product or flavor you'd like to switch to. Your preferred delivery frequency. We’ll update your subscription for you.Please submit any changes at least 3 days before your next order is set to pro

Do Rewards Points Expire?

Yes, but not for a while!. Points expire 4 years after being approved. Points remain pending until your order has shipped. You’ll usually see your points approved shortly after delivery

Why Are My Reward Points Still Pending?

Rewards points remain in pending status until your order is shipped. Once your order has left our warehouse, the points will approve — usually right after delivery.

How Do I Use Rewards on My Subscription?

Only one reward can be used on a subscription — the $20 off subscription reward. Here’s how to apply it:. Redeem the $20 off reward from your portal. Log in to your subscription portal HERE. Go to Manage Subscriptions. Click on Upcoming Orders. Find